poor application...

because of poor application upgrade practice/process I lost all my previously downloaded issues on my ipad. Despite my warnings, e-mails nothing has changed. Now I hardly signed in application. but I cannot restore my previous purchases... application freezes... Moreover, I dont receive hardcopy of journal last 3-4 months, but I keep paying!! unbelievably poor customer service...hard to believe but legendary HBR crushed...

ZAZA King about Harvard Business Review Intl, v6.0.0